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Viewings & Tours

Schedule and prepare for a viewing

Viewings are the moment most rentals are decided. Here's how to book one through DomuHQ, what to bring, what to look for, and what to ask.

4 min readBeginnerRentersHostsRoommate seekersUpdated May 28, 2026

How viewings work on DomuHQ

Most hosts publish two or three viewing windows when they list. As a renter, you can book any of those windows directly from the listing without back-and-forth messaging. As a host, every booking shows up in your dashboard with the candidate's profile, so you can prep before they arrive.

What to bring (renters)

  • A photo ID, hosts may want to confirm in person who they're meeting.
  • Your phone, for photos and a quick mental measurement (most measuring apps work fine).
  • A tape measure if you have specific furniture you need to fit (sofa, bed, fridge).
  • Questions written down, you'll forget half of them otherwise.

What photos don't tell you (and what to check in person)

Photos lie about three things specifically: ambient light at the time of day you'd actually be there, ambient noise (street, neighbors, building utilities), and the bathroom's age and condition. Open windows, listen for ten seconds, run the taps, look under the sinks. Five minutes of due diligence in person saves you a year of low-grade frustration after move-in.

Questions worth asking

  • What's included in the rent? Utilities, internet, building fees, garbage?
  • When was the last renovation? Especially kitchen and bathroom.
  • What's the typical winter heating bill for this unit?
  • What's the neighbor situation? Families? Students? Short-term rentals?
  • Is the building cooperative or private ownership? Affects renovations and house rules.
  • How do you handle repairs? Who do I call when something breaks?

After the viewing

If you're a renter and you liked it, send a follow-up message through DomuHQ within a few hours: brief, specific ("thanks for showing the flat, I really liked the layout and the courtyard, I'm ready to move forward"). It signals genuine interest and bumps you up the host's mental shortlist. If you're not interested, a quick "thanks but it's not quite right for me" is courteous and takes thirty seconds.

Step-by-step

  1. 1

    Open the listing detail page

    5 seconds

    From your saved listings or Explore, tap into the listing you want to view.

  2. 2

    Pick a viewing window

    20 seconds

    Scroll to the Viewings section. Tap a slot that works for you. If none of the published slots work, hit Propose new time and pick something in the next two weeks.

  3. 3

    Confirm and add to calendar

    10 seconds

    Tap Confirm. You'll get a notification with the exact address and any host instructions. Tap Add to calendar to drop it into your phone's calendar with an alert.

  4. 4

    Show up on time, prepared

    1 hour for the viewing

    Bring ID and your written questions. Arrive 2–3 minutes early. Take photos of anything you want to revisit later (storage, the boiler, the view, the staircase).

  5. 5

    Follow up that day

    5 minutes

    If interested, message the host the same evening. Specific, brief, and clear about your next step (apply, second viewing, ready to discuss terms).

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