Chat vs Track Application: where do I do what?

Why the split

Most rental deals fall apart because nobody knows whose turn it is. A long chat thread blurs informal questions with binding actions; meanwhile someone misses that the contract is uploaded because it's buried under a viewing-time discussion. DomuHQ separates the two surfaces so the pipeline is always visible at a glance, and chat stays human.

What chat is for

• Asking the host questions before applying (heating bill, neighbors, pets policy, anything that isn't formal).
• Coordinating viewing logistics ("running 10 minutes late").
• Getting status-card notifications when a Track Application step changes (these are auto-posted; you don't have to refresh).
• Casual nudges ("hey, when do you think you'll have the contract ready?").

What Track Application is for

• The structured pipeline timeline (Application Sent → … → Moved In).
• Action buttons at the current step (Upload Contract, Sign Contract, Upload Signed PDF, Upload Payment Evidence, Confirm Payment, Approve Move-In).
• Per-member counters for Squads (e.g. Rental Contract Signed (2/3)).
• Document storage (signed contracts, payment evidence).

The rule of thumb

If it's a conversation, it's chat. If it's a button or a document, it's Track Application. Every state change in Track Application also drops a notification card into chat, so you don't have to keep both tabs open.

Chat header, what the pinned property card shows

When chat is tied to a property (i.e. you applied via Connect), the chat header pins:

• Property photo + listing title (e.g. "Rent · Room in shared apartment · 2+1 · 25 m² · Vinohrady").
• Host online status.
• A property card with location, price, and an Available / Reserved / Rented badge.
• Action buttons appropriate to the stage: Schedule a Viewing and Apply for Apartment before applying; Application Pending once submitted; Track Application after acceptance.

Chat sidebar tabs

The sidebar has two tabs: Conversations (your active chats) and Requests (incoming connection requests waiting for your reply). Inside Conversations, six filter chips at the top, All, Unread, Squads, Roommate, Listings, Archived, narrow what you see. Tap a tab to switch surfaces; tap a chip to filter.