DomuBot, your AI assistant (coming soon)

What DomuBot will do

• Answer questions about DomuHQ in plain language ("how do I cancel my plan", "why am I getting low compatibility scores").
• Explain a specific compatibility breakdown ("why is Anna a 87% match? which dimensions agree, which don't?").
• Help you search in natural language ("a 1+kk in Karlín under 18,000 with a balcony") rather than filter pickers.
• Walk you through identity verification, listing creation, applications.
• Hand off to a human (email support) when the question is past its competence or sensitive.

What DomuBot won't do (and why)

• Won't make decisions on your behalf. It won't apply to listings, won't sign contracts, won't accept applications.
• Won't replace human support for disputes, refunds, safety issues, or legal questions. Those always escalate to a person.
• Won't access your bank, payment methods, or sensitive identity data beyond what you've explicitly shared in chat.
• Won't use your conversations to train external models. Per GDPR, our processing is documented in the privacy policy.

Where to find it (when live)

Profile → Help & Support → Ask DomuBot. There'll be a label "Ask DomuBot" with a chat icon. Tap to open. The first version is text-only; voice may come later.

Until it launches

Email support@domuhq.cz. We reply within 24 hours; urgent (subject "URGENT") within 2-4 hours. If you're a DomuPro member you also get phone support, see the Contact section of Help & Support.