Navigate your profile and settings

My Hub, your snapshot

The landing tab when you open your profile. It shows:

• Your current plan, with an Upgrade Now button if you're on Basic or trial.
• Your verification status, with Verify Now if you haven't yet completed Didit.
• Your Profile Score out of 100, with a Manage Profile button that takes you to the profile editor where you can boost it.
• Your saved roommates and saved properties.
• A Log Out button at the bottom.

Preferences, how the app behaves

Customize the experience. Sub-sections:

• Interface theme, Light only for now. Dark mode is on the backlog.
• Profile card display, full photo with name overlay, or half photo with bio details visible. Affects how your card looks to others.
• Language & translation, App Language (English / Czech) and the Auto-translate Messages toggle for chat.
• Notifications, toggles for New Messages, New Matches, Listing Updates (on by default), and Marketing Communications (off by default).
• Danger Zone, delete your account permanently. Anonymized within 24 hours, fully purged after 30 days, no cancel window once confirmed.

Data & Security, control your account

• Change Password, current + new + confirm, with live validation (min 8 characters, an uppercase letter, a number, and a special character).
• Download my data, GDPR-compliant export of everything we hold on you. Delivered in-app as PDF or JSON within 30 days. See the dedicated [Export or delete article](/help/export-or-delete-your-data).
• Data Retention Period, a slider from 1 to 5 years (default 1) controlling how long inactive-account data is kept before automatic deletion.

Legal Policies, read what you agreed to

Quick links (each opens in a new tab):

• About DomuHQ
• Privacy Policy
• Terms of Service
• Cookie Policy
• GDPR Compliance & Data Rights
• Community Guidelines

Help & Support, get unstuck

• Ask DomuBot (coming soon).
• Six help categories, Get Started, Account Settings, Troubleshooting, FAQs, Profile Customization, Privacy Tips.
• Contact Us, email for everyone, phone for DomuPro members.
• Report a Problem, the report flow we use for trust-and-safety issues.

Common tasks and where they live

• Change my email, Profile → My Hub → account-info section. Requires password confirm + verify the new address.
• Reset my password, from the sign-in page (Forgot password link). The reset email link expires after 1 hour.
• Switch my active role, Profile → role switcher at the top.
• Update my photo or bio, Profile → My Hub → Manage Profile (this is the profile editor, not the Profile tab itself).