Agency quick start: from invitation to first listing

1. Complete the agency setup

You received an e-mail with a setup link after registering at domuhq.cz/registrace-kancelare or talking to sales. Open it on the web, fill in the company details (name, IČO, DIČ, phone, website) and your own account (name, phone, password, verification code). This creates the owner account and the agency on a Host Enterprise plan with your agreed number of seats.

2. Verify the business

Profile, My Hub, Business verification: complete Identity (KYC) with your ID and a selfie, then enter the 8-digit IČO and Submit. Once Verified, every listing your agents publish carries the Verified badge automatically and skips the document upload. See Verify your business with IČO.

3. Invite your agents

Manage, Invite agent: first name, last name, e-mail, Send invite. The agent gets an e-mail; if they already have a DomuHQ account they also see an Agency invitation in the app. Accepting turns their account into a Host account under your agency (their personal Roommate or Renter profiles are paused) and uses one seat. Pending invitations sit under Manage, Pending, where you can resend or cancel them. See Agencies: dashboard, agents, seats, and CRM connection.

4. Publish the first listings

Agents create listings from Manage, Add a Listing with the 7-step wizard (details, location, pricing, features, policies, photos, publish), or with Bulk Upload from an .xlsx template for many at once. Listings go through a content review (usually within 24 hours) and then appear in renter search. See Create a listing and Bulk-upload listings.

5. Connect your CRM (optional)

On the Agency overview, the CRM Connection card shows your Client ID; tap Generate password to create the import password. Enter both in your Sreality-compatible real-estate software and it publishes and updates listings on DomuHQ automatically, with no retyping.

What happens next

• Renters contact your agents from a listing; the request lands under Manage, Requests, Connection.
• Viewings are booked against the availability your agents set with Manage Schedule.
• Applications, contracts (DigiSign with BankID or SMS), and payment confirmations run on Track Application.
• The Agency overview shows agents, listings by status, listings per agent, and seats used.

Need help

Your account manager, or sales@domuhq.cz for plan and seat changes, support@domuhq.cz for anything else.